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Terms of Use

利用規約

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing this website or booking an appointment at DIMPLE Hair Design ("the Salon"), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our services.

2. Appointment Booking

  • ✦Bookings made through our website are requests and are subject to availability confirmation by the Salon.
  • ✦You will receive a confirmation email once your booking has been reviewed and accepted.
  • ✦Please arrive on time for your appointment. Late arrivals may result in a shortened service or rescheduling.
  • ✦The Salon reserves the right to refuse service at its discretion.

3. Cancellation & No-Show Policy

FREE
24+ Hours Notice
No fee when cancelling at least 24 hours before your appointment.
50%
Under 24 Hours
50% of the service fee is charged for late cancellations.
100%
Same-Day / No-Show
Full service fee applies for same-day cancellations or no-shows.

To cancel or reschedule, contact us at least 24 hours in advance by calling 011-281-0022 or emailing dimplehairdesign@gmail.com.

4. Pricing & Payment

  • ✦All prices listed on the website are in Japanese Yen (JPY) and include consumption tax.
  • ✦Prices marked with "~" are starting prices. The final price may vary based on hair length, thickness, and treatment complexity.
  • ✦Payment is accepted in cash and by major credit/debit cards at the Salon.
  • ✦The Salon reserves the right to update pricing at any time. Prices on the website reflect the current pricing at the time of update.

5. Services

  • ✦The Salon will make every reasonable effort to deliver the service as described and agreed upon at the time of booking.
  • ✦Results may vary depending on individual hair type, condition, and other factors outside our control.
  • ✦Please inform your stylist of any allergies, scalp conditions, or previous chemical treatments before your service begins.
  • ✦Estimated durations listed are approximate. Actual service time may vary.

6. Website Use

  • ✦The content on this website (text, images, design) is the property of DIMPLE Hair Design and may not be reproduced without permission.
  • ✦You may not use this website for any unlawful purpose or in a way that damages or disrupts the Salon's services.
  • ✦We are not liable for any loss or damage arising from your use of, or inability to use, this website.

7. Limitation of Liability

To the maximum extent permitted by law, DIMPLE Hair Design shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services or website. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

8. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Japan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Sapporo, Hokkaido.

9. Changes to These Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on this page with a revised date. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

10. Contact

For questions about these Terms of Use, please contact us:

DIMPLE Hair Design

📍 Mori Building B1F, 5-1, Minami 3-jo Nishi 3-chome, Chuo-ku, Sapporo, Hokkaido

📞 011-281-0022

✉️ dimplehairdesign@gmail.com